SPEAKERS WORLD BUSINESS FORUM 2025
SPEAKERS WORLD BUSINESS FORUM 2025
Alto rendimiento
Michael Phelps
Most decorated Olympian of all time
Liderazgo
Amy Edmondson
Authority on Psychological Safety at Harvard Business School
Creatividad
Guy Kawasaki
Silicon Valley Icon and Former Chief Evangelist at Apple
Customer Experience Strategy
Renée Richardson Gosline
Globally recognized expert in customer experience and AI at MIT Sloan
Innovation: Tesla Case
Jon McNeill
Innovator and former President of Tesla Motors
Talent Management
Darren Shand
All Blacks General Manager (2004-2023) and expert in building winning teams and leadership culture.
AI Strategy
Ayanna Howard
Pioneering innovator, entrepreneur and inventor of robotic technologies and AI for industry
Transformación empresarial
Peter Wilton
Leading expert in strategy, digital transformation and customer experience, Professor at UC Berkeley and Associate at Monash University
Strategy & Execution
Steve Vamos
Former CEO of Xero and senior executive at Apple and Microsoft
About World Business Forum
Since 2014, the World Business Forum Sydney gathers thousands of senior executives to learn from a program of world-class business thought leaders.
Se centra en los temas de management más relevantes para los directivos de hoy en día y los ayuda a enfrentarse a los retos de dirigir a sus equipos y organizaciones.
ALL World Business Forums On-Demand
El Poder de lo Impredecible
¿Por qué asistir?
Aprendizaje
Aprende de reconocidos líderes y expertos.
A curated program that tackles today’s most pressing leadership challenges head-on.
Inspiración
Superchange your organisation.
Adquiere ideas innovadoras y la inspiración para hacerlas realidad.
Networking
Expande tu red de contactos.
Más de 1.500 líderes y responsables en la toma de decisiones.
10+ years of inspiring the global executive community
Empresas participantes
Asistentes globales
%
de los asistentes recomiendan este evento
Register for World Business Forum and be part of WOBI
Además de dos increíbles días en el World Business Forum, tu registro también incluye acceso durante todo el año al mejor contenido de management del mundo y a una comunidad global de altos ejecutivos.
In-person access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums a nivel mundial

Acceso durante todo el año al mejor contenido digital de management
Encuentros presenciales a lo largo del año para aprendizaje y networking
ÚNETE A WOBI
Gold
$4,000 +GST $3,190+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
PLATINUM
$5,000 +GST $3,890+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
digital
$2,000+GST $1,290+GST
Offer Valid Until 7th of November
Qué incluye
Digital Access to the World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Attendee Certificate
Access to the event recordings for 30 days
Gold
Price per access $2,890+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
PLATINUM
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
digital
Price per access $1,240+GST
Offer Valid Until 7th of November
Qué incluye
Digital Access to the World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Attendee Certificate
Access to the event recordings for 30 days
Gold
Price per access $2,590+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
PLATINUM
Price per access $3,290+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
digital
Price per access $1,190+GST
Offer Valid Until 7th of November
Qué incluye
Digital Access to the World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Attendee Certificate
Access to the event recordings for 30 days
Gold
Price per access $1,990+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
PLATINUM
Price per access $2,590+GST
Offer Valid Until 7th of November
Qué incluye
Access to World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the Both Days of the Forum
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
digital
Price per access $790+GST
Offer Valid Until 7th of November
Qué incluye
Digital Access to the World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
Acceso a una comunidad ejecutiva global
Attendee Certificate
Access to the event recordings for 30 days
accesos corporativos
50 gold
$80,000+GST
Qué incluye
Branded reserved seating
200 Additional virtual access for your team
Co-branded certificate of attendance
Meet & Greet with speaker
Reserved tables at the Platinum lunch
accesos corporativos
50 Platinum
$110,000+GST
Qué incluye
Branded reserved seating
200 Additional virtual access for your team
Co-branded certificate of attendance
Meet & Greet with speaker
Reserved tables at the Platinum lunch
Pase de un día
Gold – November 11
$1,990+GST
Qué incluye
Access to One Day of World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
A Global Community of Executives
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the event recordings for 30 days
Lunch with Speaker During World Business Forum
Asientos preferentes
Acceso a la zona Platinum
Módulo de registro dedicado
Catering Deluxe
Pase de un día
Platinum – November 12
$2,390+GST
Qué incluye
Access to One Day of World Business Forum Sydney 2025
Acceso on demand a todos los World Business Forums del mundo
300+ hours of WOBI’s digital content
Encuentros presenciales a lo largo del año para aprendizaje y networking
A Global Community of Executives
Kit de bienvenida
Coffee Breaks
Attendee Certificate
Access to the event recordings for 30 days
Módulo de registro dedicado
Free Onsite Parking
Asientos preferentes
Comida de networking con ponente
Oportunidades únicas de patrocinio
CONECTA
Con tu público objetivo en un entorno diseñado para generar conversaciones de alto valor.
INFLUYE
En cada tomador de decisión a través de liderazgo de pensamiento y una presencia estratégica de marca.
CONVIERTE
Atrae nuevos clientes y transforma oportunidades en resultados tangibles para tu negocio.
Our 2025 Sponsors and Partners
Major Sponsors
Supporting Sponsors
Supporting Partners
Event Partners
Frequently Asked Questions
Beneficios de WOBI y del World Business Forum
¿Qué incluye?
Al registrarte para asistir al World Business Forum, no solo obtienes acceso al evento de dos días, sino que desbloqueas un año completo de aprendizaje continuo, inspiración y conexiones, diseñado para acompañarte en tu camino de liderazgo.
Tu entrada incluye:
– Acceso al World Business Forum, nuestro evento anual por excelencia.
– Acceso on-demand a todas las ediciones del World Business Forum 2025 hasta el 15 de diciembre, además de resúmenes y momentos destacados de todo el mundo.
– Acceso completo a la Biblioteca Digital de WOBI: más de 300 horas de contenido de liderazgo, con insights de expertos globales.
– Contenido actualizado relevante durante todo el año.
– Invitaciones exclusivas a eventos de networking presenciales.
– La oportunidad de conectar con una comunidad ejecutiva global.
¿Por qué mi entrada incluye acceso durante todo el año?
Creemos que el liderazgo no empieza y termina en un evento de dos días. Por eso, cada inscripción al World Business Forum incluye acceso a una completa oferta de contenidos digitales y experiencias para que sigas aprendiendo y conectando a lo largo de todo el año.
¿Cómo puedo ver los eventos anteriores a la carta?
Tu entrada te da acceso para ver las sesiones completas del World Business Forum 2025 hasta el 15 de diciembre, además de resúmenes y contenidos seleccionados de otras ediciones internacionales disponibles durante 30 días tras cada evento.
¿Durante cuánto tiempo puedo ver las ponencias completas?
Tendrás acceso completo a las ponencias hasta el 15 de diciembre de 2025. Después, seguirás teniendo acceso a una selección de los mejores momentos y al contenido "The Best of World Business Forum Worldwide 2024". Si adquieres tu entrada después de esa fecha, podrás acceder al contenido completo de 2025 a medida que se vaya publicando.
¿Cada cuánto se actualiza la Biblioteca Digital?
La Biblioteca Digital se actualiza de forma continua con nuevos contenidos exclusivos procedentes de los eventos y ponentes internacionales de WOBI.
¿Se incluyen oportunidades de networking?
Sí. Además de las oportunidades que ofrece el propio evento, tu acceso incluye invitaciones privadas a encuentros locales y virtuales de contenido y networking, que te permitirán conectar con otros líderes a lo largo del año.
¿Puedo acceder desde cualquier lugar?
Sí, todo está disponible globalmente —en línea y on demand—. Ya sea desde la oficina o en movimiento, puedes acceder al contenido y a la comunidad en cualquier momento y desde cualquier dispositivo.
¿Qué ocurre si no puedo asistir al evento de forma presencial?
No hay problema. Podrás disfrutar de toda la experiencia digital, incluyendo la retransmisión de todas las sesiones, el acceso a la biblioteca digital, los contenidos seleccionados y las invitaciones a los eventos de networking.
¿Cómo accedo a todo lo que está incluido?
Recibirás credenciales de inicio de sesión que te permitirán explorar todas las funciones a través de:
La plataforma web de WOBI aquí
La app de WOBI
Una vez accedas, podrás disfrutar de todo lo que incluye tu entrada automáticamente.
¿Cómo funciona el acceso en las compras de grupo?
Si has comprado varias entradas, tu account manager de WOBI te ayudará a asignar el acceso a las personas que elijas dentro de tu organización para que todo el equipo pueda beneficiarse.
¿Ya has comprado tu entrada para 2025?
¡Buenas noticias! Tu acceso será activado muy pronto y tu account manager te ayudará a comenzar a aprovechar todo lo que está incluido.
Duración del acceso
El acceso está incluido automáticamente cuando compras tu entrada al World Business Forum. No necesitas una suscripción o registro adicional: todo se desbloquea como parte de tu entrada.
Si realizas una compra para un equipo o a través de un paquete corporativo, tu account manager te ayudará a asignar el acceso a cada participante.
¿Qué métodos de pago están disponibles?
We offer flexible payment options, including credit/debit card or direct debit. You can choose to pay annually or in instalments, depending on what works best for you or your organisation.
¿Cuándo empieza el acceso?
El acceso comienza en cuanto se confirma la compra de tu entrada al World Business Forum. Si compras durante el periodo de preventa, recibirás acceso inmediato a todos los contenidos y beneficios digitales disponibles. La nominación de los asistentes presenciales se puede completar más adelante, a medida que se acerque la fecha del evento.
¿Durante cuánto tiempo tendré acceso?
El acceso es válido durante un año completo desde la fecha de compra e incluye el contenido del World Business Forum de ese año, así como otros contenidos y experiencias exclusivas que se vayan lanzando a lo largo del año.
Renovación
Tu account manager de WOBI se pondrá en contacto contigo antes de que finalice tu periodo de acceso para informarte sobre las opciones de renovación. También recibirás un recordatorio 30 días antes de que tu acceso anual esté a punto de expirar.
¿Cuánto dura mi acceso?
Tu acceso es válido durante un año completo desde la fecha de compra. Por ejemplo, si te registras en julio y asistes al evento en noviembre, tu renovación no será hasta el julio siguiente, asegurándote así los 12 meses completos de acceso.
¿Qué ocurre si no puedo asistir al World Business Forum?
Tu entrada se puede transferir al evento del año siguiente. Si decides aplazar tu asistencia, podrás invitar a un acompañante adicional sin coste extra, para que viváis juntos la experiencia. Este beneficio está disponible siempre que renueves tu acceso anual para el siguiente año.
2025 AGENDA
MARTES
11
Noviembre
2025
|
9:00 - 10:30
AMY EDMONDSON Liderazgo |
| 10:30 - 11:15
Break |
| 11:15 - 12:45 DARREN SHAND Talento |
| 12:45 - 2:15 Comida |
| 2:15 - 3:15
AYANNA HOWARD AI Strategy |
| 3:15 - 4:00 Break | 4:00 - 5:00
MICHAEL PHELPS Alto rendimiento |
MIÉRCOLES
12
Noviembre
2025
|
8:30 - 10:00
JON MCNEIL Innovation - Tesla Case |
|
10:00 - 10:45
Break |
|
10:45 - 11:30
GUY KAWASAKI Creatividad | 11:30 - 12:45
RENÉE RICHARDSON GOSLINE Customer Experience Strategy |
| 12:45 - 2:15 Comida | 2:15 - 3:15
STEVE VAMOS Strategy & Execution |
| 3:15 - 4:30
PETER WILTON Transformación empresarial |
*Agenda sujeta a cambios
Price increases on 7th of November
Join thousands of leaders across the world.
Day(s)
:
Hour(s)
:
Mins
:
Seg
Price increases on 7th November
Amy Edmondson
Authority on Psychological Safety at Harvard Business School
A renowned expert on organisational learning and leadership and the world’s #1 ranked management thinker, Amy Edmondson has been studying psychological safety and workplace behaviours for more than 20 years. The Novartis Professor of Leadership and Management at Harvard Business School, Edmondson helps organisations identify barriers to success that are often hidden inside a workplace culture. Her work has helped major firms vastly improve performance by building an environment of psychological safety, transparency and collaborative teaming. She is the bestselling author of The Fearless Organization, and the recently published Right Kind of Wrong, which won the Financial Times Business Book of the Year 2023.
Psychological Safety: Unlocking Growth Through Intelligent Failure
- How to nurture an environment where employees feel empowered to take the initiative, drive change and thrive – even in uncertain and evolving environments
- Building psychological safety into everyday work and decision-making: Keys to fostering learning, collaboration and high performance
- How leaders can reframe their perspective on setbacks: Embracing intelligent failures as for fuel innovation, adaptability and growth
- Equipping teams with the skills and mindset to take smart risks and drive competitive advantage in times of change
Michael Phelps
Most decorated Olympian of all time
One of the world’s most admired athletes and the most decorated Olympian of all time, Phelps competed in his first Olympic Games at the age of 15. He has a total of 28 medals, 23 of which are gold. He is the first American male swimmer to earn a spot on five Olympic teams and at the 2016 Olympic Games, he became the oldest individual gold medalist in Olympic swimming history.
In 2008 Phelps created the Michael Phelps Foundation and in 2010, in collaboration with the Michael Phelps Swim School and KidsHealth.org, developed the “im” program that teaches children the importance of being active and healthy, focusing on the sport of swimming. Since retiring from competitive swimming, Phelps has also been actively involved in mental health awareness and promotion.
Sustaining Excellence: Resilience, Mindset, and Mental Strength
- Build lasting resilience and inner strength by embracing adversity, and cultivating the mindset needed for enduring success
- Facing and overcoming failure, setbacks and self-doubt: Lessons learnt from when times were toughest
- Develop the mindset and strategies needed to stay motivated as times change and goals shift
- Prioritizing mental health and well-being as a foundation for sustaining excellence and long-term success
Peter Wilton
Leading expert in strategy, digital transformation and customer experience, Professor at UC Berkeley and Associate at Monash University
A leading expert in strategy, digital transformation, and customer experience, Peter Wilton empowers organisations to maintain their relevance and leadership in rapidly evolving markets. Drawing on first-hand industry experience, Wilton has developed a portfolio of frameworks and methodologies for implementing integrated innovation strategies, redefining customer value, and uncovering opportunities to enhance customer loyalty. Formally educated as a marketer and psychometrician, Wilton is also a Marketing Professor at UC Berkeley and an Associate at Monash University.
Alongside his academic career, he has held key roles as Senior Product Manager at Colgate and Chief Operating Officer at Myer Pacific Holdings. He now serves as Principal at ORBIS Associates and is a member of the venture capital firm Blackbird.
Leading in the New Era of Digital Transformation
- The new realities and challenges of competing in a digital world: What leaders need to know to navigate disruption
- The Digital Transformation Road Map: Redefining business models, unlocking opportunities, and shaping a vision for the future
- Rethinking customer value: Key strategies for long-term market leadership
- Future-proofing your business: Crafting a digital strategy and fostering strategic innovation to stay ahead
Darren Shand
All Blacks General Manager (2004-2023) and expert in building winning teams and leadership culture.
For more than two decades as the All Blacks General Manager, Darren was the driving force behind creating and maintaining the culture that shaped the New Zealand All Blacks into the world’s most successful international sports team. His focus was on building the ‘team around the team’ and creating an environment that wholeheartedly supported peak performance. During his tenure, the All Blacks achieved a winning percentage of 83.20% across more than 250 test matches, a record unrivalled in world sport, and won back to back Rugby World Cups, the Laureus World Sports team of the year, among many achievements.
Since finishing that role, Shand has founded Winning Teams, an advisory business that shares key lessons in leadership and how to build a winning culture based on his experience leading from inside the world’s most acclaimed sports team.
Elevating Collective Potential to Build Winning Teams
- Lessons from inside the All Blacks team: Building a culture that inspires excellence, elevates performance, and sustains success over time
- How to create a tailored approach to team dynamics for optimal performance when the pressure is greatest
- Understanding the significance of compatibility and shared values for effective recruitment
- Strategies for fostering a supportive, collaborative environment that both empowers individuals and amplifies collective potential
Guy Kawasaki
Silicon Valley Icon and Former Chief Evangelist at Apple
Guy Kawasaki is a seasoned professional in Silicon Valley, having worked at both Apple and Google. With over thirty years of experience, he specializes in creating innovative products and services and bringing them to market successfully. Currently, Kawasaki holds the position of Chief Evangelist at Canva, an online graphic design tool. Formerly serving as Chief Evangelist at Apple and as a trustee of the Wikimedia Foundation, he is also a prolific author, having written 16 books, including the New York Times bestsellers The Art of The Start y Enchantment.His latest book is Think Remarkable: 9 Paths to Transform Your Life and Make a Difference.
Additionally, Kawasaki serves as an executive fellow at the Haas School of Business at UC Berkeley, and he is adjunct professor of the University of New South Wales. He also hosts the podcast Remarkable People.
Creativity Unleashed: Your Competitive Edge in an AI-Driven Future
- Actionable strategies to cultivate creativity, anticipate emerging trends, and drive the next breakthrough innovation
- How creative thinking can outpace technology in the race for relevance
- Building resilient, innovative teams through diverse thinking and continuous learning
- Failing forward: How embracing experimentation accelerates breakthrough innovation
Jon McNeill
Innovator and former President of Tesla Motors
A visionary leader and serial entrepreneur, Jon McNeill teaches organisations how to exponentially scale businesses and drive disruptive innovation. As former President of Tesla, he oversaw a 10-fold increase in sales from $2 billion to $20 billion in just three years. In 2018, he became COO at ride-hailing app Lyft, where he helped prepare the company to go public, growing revenue from $800 million to $2 billion in the process.
Currently, McNeill is a Managing Director at DVx Ventures, a growth-stage venture platform, and serves on several boards of companies including General Motors, Lululemon and Stash Financial.
Tesla’s Cross-Industry Framework for Scalable Innovation
- Radical Simplification: A practical framework for making innovation intentional, repeatable, and applicable in any organisation
- Inside Tesla: Real-world lessons on driving business transformation–from the factory floor to the boardroom
- Keys to building a culture of trust, accountability, and experimentation that empowers teams to question assumptions and challenge the status quo
- How any company can become an “idea factory”: Turning disruption into a driver of continuous innovation, growth, and lasting competitive edge
Ayanna Howard
Pioneering innovator, entrepreneur and inventor of robotic technologies and AI for industry
A former senior robotics researcher and Mars Exploration research engineer at NASA’s Jet Propulsion Laboratory, Ayanna Howard is the current Dean of Engineering at The Ohio State University. She is the co-founder and board director of Zyrobotics, a STEM education and therapy company that designs products for children with special needs. Foremost authority on human emotion-centered robotic design, her work and accomplishments have been the subject of numerous articles and profiles, including in Time, USA Today and Black Enterprise. Howard is also the author of the best-selling audiobook Sex, Race, and Robots: How to Be Human in the Age of AI.
Leveraging the Transformational Power of AI
- How AI and robotics will define the future of businesses across industries: An optimistic approach to navigating transformation, complexity, and change
- Leveraging AI for human-centered innovation: Strategies for enhancing productivity and connection
- Understanding and mitigating the unintended consequences and ethical challenges of AI
- Diverse teams in AI development: Keys to creating inclusive products
Renée Richardson Gosline
Globally recognised expert in customer experience and AI at MIT Sloan
A globally-recognised thinker on how AI affects human judgment, Renée Richardson Gosline is an award-winning Research Scientist and Senior Lecturer at the MIT Sloan School of Management, and the head of the Human-First AI group at MIT’s Initiative on The Digital Economy. Named a Digital Fellow at Stanford’s Digital Economy Lab, Gosline has also been recognised as one of the World’s Top 40 Professors under 40 by Poets and Quants, and as “one of the brightest minds in AI” by Inc. Magazine in 2024. Her research specialises in AI CX strategy, creating a culture of experimentation, and Responsible AI. She is the author of the forthcoming book, In Praise of Friction.
Humanizing AI: Designing Unforgettable Customer Experiences
- Key principles of a successful customer experience strategy: Balancing data-driven insights with human emotion
- Turning friction into opportunity: The art of crafting memorable interactions
- Ethical AI and inclusive leadership: Strategies to craft unbiased, customer-centric experiences that resonate with all clients
- Building a culture of innovation through behavioural science and human-centered AI
Steve Vamos
Former CEO of Xero and senior executive at Apple and Microsoft
With more than four decades at the helm of global technology and digital media companies, Steve Vamos is one of the world’s most respected and trusted voices on leadership, strategy and the human side of building high-performing organisations and scaling businesses to industry leadership and billion-dollar revenues. He has been on the frontline of every significant technology shift and economic shock since the 1980s with companies such as IBM, Apple, Microsoft, ninemsn and Xero. Twice named among the Top 5 Most Influential People in the Australian Technology Industry and featured in the Australian Financial Review’s Business Person of the Year cover story, he is also the author of Through Shifts and Shocks: Lessons from the Front Line of Technology and Change.
Executing Strategy: What It Really Takes from Those at the Top
- Overcoming misalignment: How to identify and resolve disconnects that derail strategy and turn alignment into competitive advantage
- Why detail and discipline are essential to transform strategy into sustained performance
- The attributes of leaders who deliver on strategy – and how to develop them in your organisation
- Reward for effort: How individual growth, effective teamwork, and a strong culture of change amplify performance
Join thousands of leaders worldwide
2025 AGENDA
MIÉRCOLES
5
Noviembre
2025
SETH GODIN Creatividad |
Break |
JAMES CLEAR Self-Management |
JAMES PATTERSON & PATRICK LEDDIN Innovación |
Comida |
ADAM GRANT Liderazgo |
Break |
SIMONE BILES Rendimiento |
THURSDAY
6
Noviembre
2025
AYANNA HOWARD AI Strategy |
Break |
BRENÉ BROWN Talento |
Comida |
RENÉE RICHARDSON GOSLINE Customer Experience Strategy |
Break |
SCOTT GALLOWAY Estrategia |
*Agenda sujeta a cambios






























